Chapter VISWITCHING BETWEEN DATA PROCESSING SERVICES
- Article 23Removing obstacles to effective switching
Providers of data processing services shall take the measures provided for in Articles 25 , 26 , 27 , 29 and 30 to enable customers to switch to…
- Article 24Scope of the technical obligations
The responsibilities of providers of data processing services laid down in Articles 23 , 25 , 29 , 30 and 34 shall apply only to the services, contracts…
- Article 25Contractual terms concerning switching
1. The rights of the customer and the obligations of the provider of data processing services in relation to switching between providers of such services or, where applicable,…
- Article 26Information obligation of providers of data processing services
The provider of data processing services shall provide the customer with: (a) information on available procedures for switching and porting to the data processing service, including information on…
- Article 27Obligation of good faith
All parties involved, including destination providers of data processing services, shall cooperate in good faith to make the switching process effective, enable the timely transfer of data and…
- Article 28Contractual transparency obligations on international access and transfer
1. Providers of data processing services shall make the following information available on their websites, and keep that information up to date: (a) the jurisdiction to which the…
- Article 29Gradual withdrawal of switching charges
1. From 12 January 2027, providers of data processing services shall not impose any switching charges on the customer for the switching process. 2. From 11 January 2024…
- Article 30Technical aspects of switching
1. Providers of data processing services that concern scalable and elastic computing resources limited to infrastructural elements such as servers, networks and the virtual resources necessary for operating…
- Article 31Specific regime for certain data processing services
1. The obligations laid down in Article 23 , point (d), Article 29 and Article 30(1) and (3) shall not apply to data processing services of which the…
https://data-act.digiphile.law/chapter/chapter-VI.html
Text as at 19 September 2026.
This is an unofficial convenience version of the EU Data Act (Regulation (EU) 2023/2854). It is presented “as is” without guarantee of accuracy, completeness or reliability. See the source text for the official version. This site was last updated in September 2026.